Can we manage quality in the healthcare industry in the

 

  • Can we manage quality in the healthcare industry in the same fashion that quality is managed in other industries, such as manufacturing?
  • How can the Six Sigma methodology be implemented in healthcare? How might this implementation enhance value?
  • What kinds of leadership and cultural beliefs are necessary to ensure the pursuit of process improvement and quality improvement in healthcare?
  • Discuss the role of performance improvement and quality improvement departments in enhancing the delivery of value in healthcare.

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